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Shipping Information  

 



Order Processing, Shipping & Handling Policies
All orders are promptly processed and shipped within 4-5 business days directly from Emblem & Badge warehouse located at Providance, RI . Please note that all items ordered are not necessarily shipped together.

Standard Ground Delivery - UPS/DHL Ground Service
Sculpture & Statue Art, standard shipping method is UPS or DHL Ground Service, which normally takes 2-14 days depending on your shipping destination's zone. UPS and DHL requires a physical address and does not deliver to PO Box addresses. Orders sent to PO Boxes ship via USPS Parcel Post with Delivery Confirmation and take longer to arrive.

Order Confirmation #s & Delivery Tracking #s
You will receive an automated e-mail confirmation immediately after you place your online order.
Please save your order confirmation e-mail! Please include your order tracking number in all e-mail and phone correspondence. Please also include your full name and shipping destination address.
For your convenience, your tracking numbers will be e-mailed to you upon shipping of your product.

Rush Shipping
"Rush" shipping is available for an additional charge within the 48 contiguous United States of America only. Sculpture & Statue Art, cannot send "Over-Night" deliveries. Our express delivery service will take 2 full business days, allowing 1 business day for warehouse order processing. The minimum charge for rush delivery shipping is $50. For more information about rush delivery and rush delivery rates, please contact us.

Status of an Order
Customer Service will answer questions related to your website order. Please provide us your website order confirmation number and order date, and include your name and complete shipping address. Customer Service will also answer your product and general questions. If you are requesting a delivery tracking number please see Order Confirmation #s & Delivery Tracking #s above.

Our Customer Service e-mail address is: sales@sculptureandstatue.com.


Return Policy & Money-Back Guarantee

Sculpture and Statue Art, guarantees 100% satisfaction and we stand behind our products.
If an item arrives damaged or incomplete, please e-mail us immediately, Please include your order/track number, name and shipping address. We WILL make it right!

30-Day Inspection Period.
If your selection does not meet your every expectation, simply return it within our 30-day inspection period for a prompt exchange or refund of your purchase price (excluding originating shipping and handling fees; customer pays return shipping). Items must be returned in the original packaging. Please also include the original packing slip or a copy.

Returns received after our 30-day inspection period are subject to a 20% merchandise restocking fee. We reserve the right to refuse returns after 60 days. If the credit card used on your purchase has expired, we cannot refund your credit account; instead we will issue you store credit.

 


 

 


 
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